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Live “One-to-One” Consulting

An alternative to face-to-face consulting: Distance Sales, the new opportunity for financial and insurance services.

Our Live “One-to-One” Consulting platform

Take your sales and consulting process to a new level: Distance Sales is the solution that allows you to offer a personalised experience to your customers, wherever they are.

Why Distance Sales?

  • Increases the frequency of contact with customers, thanks to the new channel.
  • Elevates the customer experience by supporting the customer through an omnichannel experience.
  • Improves service quality and consolidates customer trust.
  • Enhances the efficiency of consultants and salespeople.
  • Increases conversion rates through a high-quality experience.

What makes Distances Sales unique!

End-to-End experience
Multiple engagement possibilities
Centrally guided process
Joint navigation, co-browsing and co-editing
AI for real-time suggestions
Safe, reliable and compliant
Thumb Industry new
Adaptable to any Industry
Fast and easy to implement
How it works Freccia destra

Live consulting in a digital world

When technology really serves people, it helps to increase brand loyalty and attract new customers.

66%

of satisfaction rate for banks that have already adopted this service

6X

conversion rate six times higher for visitors using live advice

28%

of banking institutions that implemented live advisory dynamics in the EU in 2022

87%

of millennials are influenced in their choice by the omnichannel support offered

Source: Unblu “The 2023 Retail Banking Trends​”

Finance Fashion Beauty Jewellery Automotive Other

Provide service to clients with remote consultations

Elevate your business in Finance with Distance Sales, build relationships across all possible touch points, and offer a customer experience as if in a branch.
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The next evolution of fashion retail

With Distance Sales you can offer the customer experience an “in store” experience from the comfort of their own home, with a personal stylist always on hand to create outfits in real time.
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Each appointment will be a tailor-made beauty consultation

Make the presentation of make-up collections and the launch of new lines easier and more efficient by offering your customers personalised advice.
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Offer a luxury experience online too

Increase the frequency of engagement with your customers: with Distance Sales you can propose and schedule appointments to present and introduce new jewellery collections.
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Guide customers to choose their new car

With fewer and fewer branches throughout the country, Distance Sales allows you to be closer and more convenient for your customers in the early stages of the customer journey.
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Closer to your customers, more effective selling

Distance Sales allows any company in any business sector to create a new way of selling or servicing its customers.
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The results of Distance Sales

Find out how many customers have already integrated Distance Sales into their brand experience.

Mortgage Monkeys

This small, highly experienced mortgage broker in the UK implemented Distance Sales in order to give expert advice in minutes via a video call.
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Machine-A

With Distance Sales we helped this luxury clothing brand to offer a true VIP 'concierge' service, especially in Asian markets where the brand has no boutiques in the territory.
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Bonastre

In just a few days, we integrated Distance Sales with a Shopify e-Commerce store and the different payment systems available at checkout to enable us to offer customers a personalised, shop-like experience.
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Autonova

Distance Sales is used to enhance the sales of both new and second-hand cars, to facilitate customer contacts and to optimise the closing times for contracts and after-sales services.
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Shamballa Jewels

Thanks to the introduction of Distance Sales, this premium jewellery brand has dramatically increased sales by reducing the number of customers who abandon the purchase process while receiving advice regarding order creation.
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Charlott’

With 1,300 Sales Assistants in France, 180,000 hostesses and 1.5 million customers, this French lingerie and clothing brand chose Distance Sales to offer a complete and seamless Live Shopping process for both sellers and buyers.
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Cosnova

This major German cosmetics group, selling in more than 80 countries, used Distance Sales to launch a new cosmetics collection, La Manufacture, into the German market. Live beauty consultations, which could be accessed via a QR code printed on the free samples, increased customer engagement.
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Distant Sales is part of the Combenia suite

Combenia is the innovative platform that enhances the Sales Assistant in managing its customers wherever they are through the three assisted sales methods: in-store, remote, and Self-Service.


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Innovation to serve both people and brands

Distance Sales is a digital platform developed by the DS Group, which for 30 years has been creating digital evolution and unified commerce solutions tailored to brands of every business.

Some of our customers